Evolve HESI Practice Exam

What should a nurse do first when a female client requests a translator for her concerns?

1. Ask the client to explain her concerns

2. Request the nurse's supervisor for assistance

3. Request and document the name of a certified translator

4. Use a family member to translate

The correct answer is: Request and document the name of a certified translator

When a female client requests a translator for her concerns, the most appropriate first action is to request and document the name of a certified translator. This approach is critical for ensuring effective communication, especially in healthcare settings where accurate understanding is essential for providing safe and appropriate care. Using a certified translator helps to eliminate potential miscommunication or misunderstandings that might arise from informal translation methods. Certified translators are trained to convey not only the words but also the nuances and context of the conversation, which is vital when discussing health-related matters. Additionally, proper documentation of the translator's name ensures accountability and maintains a clear record, which can be important for legal and healthcare quality purposes. This option also respects the client's right to communicate in her preferred language and affirms the importance of her concerns being accurately heard and understood. By prioritizing effective communication through the use of a certified translator, the nurse is fostering an environment of trust and safety for the client.